Terms & Conditions

These terms and conditions are entered into by and between Primal Training Club Ltd (hereinafter: “Primal Training Club®”) and You (hereinafter: “the Member”).

Services

The membership entitles the usage of Primal Training Club® facilities and the equipment & services available therein. The membership gives access to all Primal Training Club® sites, except if specified otherwise.

Membership

The membership is personal, and cannot be shared.

Age Limit

The Member confirms that he/she is 18 years old or older.For persons 16 or 17 years old, exceptions are granted based on a written parental consent.  Persons under 16 years of age must be supervised at all times.

Health

The Member confirms that he/she does not suffer from health problems that would hinder exercise or prevent him/her from engaging in exercise, or that would be detrimental or adverse to the Member’s health, safety or physical condition if he/she did exercise. In case of any doubt, the Member shall seek advice by a medical doctor who should confirm the ability to exercise.

Primal Training Club® shall have no obligation to perform a fitness assessment or similar testing to determine the Member’s physical condition. If an assessment is done at Primal Training Club®, it is for the sole purpose of compiling comparative data in order to track the Member’s progress in a programme and not for diagnostic purposes.

Liability

Each Member of Primal Training Club® shall be liable for any property damage and/or personal injury caused by the Member on the Primal Training Club® premises. It shall be the obligation of the Member to pay for any costs involved upon presentation of a statement thereof.

Waiver of Liability

Any and all use of the Primal Training Club® facilities shall be at Member’s own risk at all times. The Member shall not utilise any equipment unless he/she knows the appropriate usage. Primal Training Club® shall not be liable for any injuries, physical impact or damages to the Member, or the property of the Member, or be subject to any claim arising out of the use of the premises and/or of the equipment made available to the users.

Lost Property or Theft

Primal Training Club® does not take responsibility for loss or theft of any personal belongings. Any items left on Primal Training Club® premises will be kept for a period of two weeks before being disposed of.

Code Of Conduct

The Member shall respect the behavioural and operating principles of Primal Training Club®, as laid out in our code of conduct.

Suspension And Termination Of Service

If the Member behaves in a way that breaches the code of conduct, membership can be suspended or terminated at management’s sole discretion.

Access & Security

Primal Training Club® is open Monday to Friday 6.30am until 8pm, and Saturday from 7.30am – 11am, with the exception of bank holidays and exceptional circumstances, when times may vary.  Classes are available according to times stated in the Primal Training Club® booking system. Classes and instructors are subject to change with no prior notice.

Payment

The Member is responsible for the payment of the membership. This is true even if the amount is debited directly by Primal Training Club®. Agreed price only applies if the Member pays according to the agreed conditions.Annual subscription membership (paid monthly over 12 months): the first month’s payment or pro-rata amount and any sign-up fee are paid at the point of this agreement. The following monthly payments should be paid before each new month. The member is responsible for all payments, also in the case of automatic debits by Primal Training Club®.

If the payment is late the member will receive a reminder email from Primal Training Club® and access may be suspended. The membership continues to run even if the access is suspended. If after 30 days the amount is still not paid, the Member is in violation of the contract and the total outstanding amount of the contract will be due. Primal Training Club® may transfer the case to a debt collector, which will add additional fees.

Monthly month’s payment or pro rata amount and any sign-up fee are paid at the point of this agreement. The Member has given approval for an automatic debit from his/her account or card and the cancellation must be announced a minimum of one month before the next debit.

Satisfaction Guarantee

During 7 days from the start of the membership, the Member can cancel his membership free of charge, and will be reimbursed in full.

Renewal & Cancellation

Annual membership (12 months pre-paid or subscription): The contract runs for 12 months, during which time it cannot be cancelled. At the end of the contract period, the membership is automatically renewed for 12 months unless the Member sends a cancellation email to info@primaltrainingclub.co.uk at latest one month before the end of the contract period.  Primal Training Club® will send a reminder via email one month before the end of the contract period. The member is responsible for his/her own cancellation, even if the email reminder was not received.

Monthly membership: the membership extension is triggered by the payment of a subsequent month. If no payment is done, the membership stops at the end of the contracted month. If the Member has opted for a direct debit from an account or card, the cancellation must be announced at the latest one month before the end by sending an email to info@primaltrainingclub.co.uk. Exceptional cancellation: a cancellation is exceptionally granted if the Member moves more than ten miles away from any Primal Training Club® facility, on presentation of an official document to prove change of address.  It is also possible to cancel the membership due to medical reasons, upon presentation of a medical certificate.

Price Changes

All prices are fixed for the duration of a membership.  Any prices changes will be communicated at least one month prior to implementation.

Frozen Membership

It is possible to freeze annual subscription membership (paid monthly over 12 months), with the frozen time period added to the end of the membership period. Twelve consecutive monthly payments will still be made accordingly to the membership agreement.