Primal Training Club® Terms & Conditions And Waiver Policy

This Site is owned and operated by Primal Training Club®. 

Primal Training Club® is the trading name of Primal Health Fitness TradingLtd. Registered in England CN:09007886.

These terms and conditions include general terms and conditions for use of this site, terms and conditions relating to the services provided by Primal Training Club® on the Site and in our facility. Please read these terms and conditions carefully.

Your use of the Site, the purchase of any products or services on this Site or in our facility will be subject to these terms and conditions. And you now hereby agree to our terms and conditions.

Terms & Conditions

Sessions are always subject to availability but we at Primal Training Club® will always do our best to accommodate you. All memberships and sessions must be prepaid and you agree to our 24hr notice policy when cancelling and/or rescheduling. If you’re booked into a session, but miss it or cancel with less than 24 hours’ notice, you will be charged for it.

Bookings are made through the office. Please call 0151 708 5502 (if there is no answer please leave a message and we will get back to you within 24hrs), visit the facility at Unit 2, Grain Industrial Estate, Harlow Street, Liverpool, L8 4UG, or email Trainers and sessions are subject to change.

Your use of the site, the purchase of any products or Services on this Site or in our facility will be subject to these terms and conditions. And you now hereby agree to our terms and conditions.

Important Liability Statement

The information available on or through this Site, and the Services supplied via or in connection with this Site or at the Primal Training Club® facility do not constitute medical advice and it is your responsibility to determine, through obtaining appropriate medical advice, that you are fit and well and that such contents and services are suitable for you. It is not our responsibility to do so. Before commencing any exercise regime, you should consult your doctor.

It is also vital that you supply us with correct information about yourself. We cannot be liable for any incorrect information supplied by you to us. We try to make sure that all information contained on this web site (and provided by us to you as part of any Services or Products) is correct, but, subject to the paragraph below, we do not accept any liability for any error or omission and exclude all liability for any action you (your legal representatives, heirs) may take or loss or injury you may suffer (direct or indirect including loss of pay, profit, opportunity or time, pain and suffering, any indirect, consequential or special loss, however arising) as a result of relying on any information on this web site or provided through any Service supplied by us to you.

You, your legal representatives and your heirs release waive, discharge and covenant, not to sue Primal Training Club® and its trainers for any injury or death caused by their negligence or other acts.


Primal Training Club® warrants that the Products and Services will be supplied with reasonable skill and care.

Statutory Rights And Refunds And Cancellation

Memberships are sold as All Access Membership and MetCon Only as additional sessions or in additional combinations as Primal Training Club® may introduce. The Client shall not transfer sessions to any other person or permit them to be used by anyone other than the Client’s. Any assignment, transfer or disposal of courses is at the sole discretion of Primal Training Club® and may only be permitted in exceptional circumstances. Memberships and session fees are non refundable.

Any booked sessions must be cancelled within 24 hours, in person or by telephone. In any other case, the session will be charged and deducted from the remainder of the Client’s membership. When you are purchasing sessions or memberships you are paying for a session and not a trainer. Trainers are subject to change without notice.

The rights of cancellation and refund and any limitation expressed in these terms and conditions do not affect your statutory rights as a consumer. Refunds in relation to Products or Services may only be credited to the credit or debit card originally used to make the purchase. An administration fee of £75.00 is applicable.


In these terms and conditions, the following definitions apply:

“Services” means any information and services ordered and/or provided by Primal Training Club® through or via the Site or our facility and all services offered as part of any course or workshop.

Any electronic information supplied to you by Primal Training Club® will constitute part of “Service” not a Product and cancellation rights will apply accordingly.

“Products” means any products offered for sale on the Site or in the Primal Training Club® facility.

“Site” means the website at the url: or replacement site(s) from time to time.

Site Usage And Intellectual Property Rights

You may use the Site for personal and lawful use and in accordance with these terms and you are not allowed to copy or use any material from the Site for any commercial purpose.

Except to the extent expressly set out in these terms and conditions, you are not allowed to make any copies of any part of any Materials, or remove or change anything on the Site, include or create links to or from the Site without our written authority, or remove or change any copyright, trademark or other intellectual property right notices contained in any Materials or copies thereof.

You must not use this Site to post, upload or otherwise transmit material which is obscene or pornographic, threatening, menacing, racist, offensive, defamatory, infringing of any intellectual property or otherwise unlawful, to harass, stalk, threaten or otherwise violate the rights of others, to misrepresent your identity or status, to hack into this Site or any other related computer system, to make excessive traffic demands, deliver viruses or forward chain letters or similar materials that may reasonably be expected to inhibit other users from using and enjoying the Site or any other website or damage or destroy the reputation of Primal Training Club®.

Primal Training Club® accepts no obligation to monitor the use of the Site, but reserves the right to disclose any information as required by law and/or to remove, refuse to post or to edit any information or materials, to block your access and to take such other action as may be reasonably necessary to prevent any breach of these terms and conditions or any breach of applicable law or regulation.

Your Personal Information

Usage of your personal information is governed by the Primal Training Club® privacy policy, which forms part of these Terms and Conditions.


You are referred to the important liability statement at the top of these terms and conditions. Subject to that statement you agree that your use of this Site and the Service is on an “as is” and “as available” basis. On that basis, except as expressly set out in these terms, Primal Training Club® does not enter into conditions, warranties or other terms in relation to the Site or the Products or the Services or any guaranteed or predicted result.

The Site may include links to external sites and co-branded pages. Primal Training Club® has included links to these sites and co-branded pages to provide you with access to information and services that you may find useful or interesting, However, Primal Training Club® is not responsible for the content of these site and pages or for anything provided by them.

Subject to the important liability statement, Primal Training Club® is not liable for failure to comply with these terms and conditions due to any event beyond its reasonable control, including, without limitation, the input of incorrect information by you.

Suspension And Termination Of Service

Primal Training Club® may suspend the operation of the Site for repair or maintenance work or in order to update or upgrade the contents or functionality of the Site from time to time. Access to or use of the Site or any Sites or pages linked to it will be not necessarily be uninterrupted or error free.

Primal Training Club® may terminate the Service immediately in the event you breach any of these terms and conditions or do not pay any sums due to Primal Training Club® (including if the credit/debit card you use is not valid or does not work for another reason).

Contract Information

No contract will exist in relation to the Services or Products until we have confirmed to you by email the particulars of your order, the value of your order and the Products or Services (as applicable) you have purchased.


Information displayed on the Site or in our facility as to pricing and availability is subject to change by Primal Training Club® without notice.

Referral Rewards Scheme

At Primal Training Club®, we are grateful for your referrals as they validate the level of our service. Once you sign up to a 6 month or 12 month personal training package you are able to benefit from our referral rewards scheme.

When you enjoy your experience with us, we really appreciate you sharing the good news.

Here is how everyone wins with our referral rewards program.

You win because in addition to helping someone you care about get healthy and fit, when you refer a new client to us you can claim a voucher, credit towards your membership fee or you can donate your credit to a charity.

Your referred friend wins because in a addition to getting on the fast track to a healthy lifestyle with our help, when your referred friend becomes a client they can claim a voucher, credit towards their membership fee or they can donate their credit to a charity.

The charity wins because every time someone donates their credit (£100 pays for a full week school support for a child in crisis) and we win because we get another great client like you which can help to support a cause we strongly believe in.


Primal Training Club® may change these terms and conditions from time to time.By browsing the Site you are accepting that you are bound by the current terms and conditions. You should check these each time you revisit the Site. These terms and conditions form the entire understanding of the parties and supersede all previous agreements, understandings and representations relating to the subject matter.These terms and conditions shall be governed and interpreted in accordance with English law, and you consent to the non-exclusive jurisdiction of the English courts.

Enquiries Or Complaints

If you have any enquiries or complaints email